Legal
Privacy Policy
Last updated: April 24, 2026
1. Overview
ACE Mobile Massage ("we," "our," "us") respects your privacy. This policy describes what information we collect when you contact us or book a session, how we use it, and your choices.
2. Information We Collect
We collect only what we need to schedule and deliver your session:
- Contact details you provide when booking — typically your first name, phone number, and the address or hotel where you'd like the service.
- Preferences you share — style of session, time, and any notes you give our team.
- Phone call records — if you call us, standard carrier call metadata (time, duration, phone number).
- Messages you send via WhatsApp or SMS.
We do not collect Social Security numbers, medical records, or government-issued identification.
3. How We Use Your Information
- To schedule, confirm, and deliver the session you booked.
- To communicate with you about your booking — confirmations, timing, therapist arrival.
- To process payment (credit card information is handled by our payment processor and never stored on our servers).
- To respond to your questions or complaints.
4. How We Do Not Use Your Information
- We do not sell, rent, or trade your information to third parties.
- We do not send marketing messages unless you explicitly opt in.
- We do not share your information with data brokers or advertisers.
5. Information Sharing
We may share your information only in these cases:
- With our therapists — to deliver your session (your first name, address, and preferences).
- Service providers — payment processors, SMS services, booking tools. These providers are bound by confidentiality.
- Legal requirements — if required by valid legal process or to protect safety.
6. Data Retention
We retain booking details and contact information for up to 24 months for business and tax purposes. Call recordings (if any) are retained for a maximum of 30 days.
7. Your Rights
You may at any time:
- Request a copy of the information we hold about you.
- Ask us to correct or delete your information.
- Opt out of any future communications.
To exercise these rights, call (725) 266-3738 or message us on WhatsApp.
8. Cookies & Website Analytics
Our website does not use tracking cookies or third-party analytics. We do not embed advertising trackers, pixels, or fingerprinting scripts.
9. Children
Our services are intended for adults 18 and older. We do not knowingly collect information from anyone under 18.
10. Changes to This Policy
We may update this policy. The "last updated" date above reflects the most recent change. Material changes will be communicated directly to customers with active bookings.
11. Contact
For any privacy question or request:
ACE Mobile Massage
Las Vegas, Nevada
Phone: (725) 266-3738
WhatsApp: +1 (725) 266-3738